---
title: "Blocked Applications and Suspension"
description: "What happens when an application breaks the Acceptable Use Policy: the block, the suspension seven days later, and deletion seven days after that."
---

Miget inspects the outbound traffic of applications. When an application sends traffic that breaks the [Acceptable Use Policy](https://miget.com/terms) — proxies, tunnels, VPNs, Tor, crypto miners and scanning tools are not allowed — it is blocked. If it stays blocked, the workspace is suspended and, a week later, emptied.

## Timeline

| When | What happens |
|---|---|
| **Day 0** | The traffic is blocked and the application is stopped. You get an email with what was detected. The rest of the workspace keeps running. |
| **Day 7** | If the application is still blocked, the workspace is suspended: everything in it is stopped, and the subscription is set to end with the period you have paid for. You get an email with the date the workspace will be emptied. |
| **Day 14** | Everything in the workspace is deleted. |

Deletion runs on the date in the email unless the suspension has been lifted by then, so appeal early — see [Appealing](#appealing).

## While an application is blocked

The blocked application stays stopped. Everything else in the workspace keeps running, but as the workspace owner you cannot:

- create a new workspace,
- start a free trial,
- create a free resource,
- hand the workspace over to another account.

These limits apply as long as the application is blocked or the workspace is suspended. Workspaces you only belong to as a member are not affected.

## Suspension

Seven days after the block, a workspace with an application that is still blocked is suspended. We can also suspend a workspace for abuse directly; the same rules then apply.

- **Everything is stopped**: every application, database and service in the workspace. The blocked application is kept, so it can be restored if your appeal is upheld.
- **Your subscription ends with the paid period.** It does not renew, and a free trial ends without being charged. It cannot be resumed while the suspension lasts, and paying an invoice does not lift a suspension for abuse.
- **Your other workspaces keep running.**

## Deletion

Seven days after the suspension, everything in the workspace is deleted: resources with their applications, databases and services, static sites, buckets and private networks. Private networks are removed step by step, so they can take a few more minutes to disappear. The workspace itself stays suspended.

Deleted data cannot be recovered, and unused subscription time is not refunded — see [Refunds](/pricing/refunds).

<Note>
On an Enterprise plan the workspace is suspended in the same way, but its subscription and its contents are handled under your agreement rather than deleted.
</Note>

## Appealing

If you believe the block is a mistake, reply to the block email, contact [support@miget.com](mailto:support@miget.com), or reach us on [Discord](https://miget.com/join-discord). Do it before the deletion date in the suspension email.

If the appeal is upheld:

- We lift the suspension once no application in the workspace is still blocked.
- Nothing is deleted.
- Applications are not started automatically. Start them again from the dashboard.
- A subscription that was set to end is not resumed automatically. Contact us about it when you appeal.