Miget inspects the outbound traffic of applications. When an application sends traffic that breaks the Acceptable Use Policy — proxies, tunnels, VPNs, Tor, crypto miners and scanning tools are not allowed — it is blocked. If it stays blocked, the workspace is suspended and, a week later, emptied.

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Timeline

Deletion runs on the date in the email unless the suspension has been lifted by then, so appeal early — see Appealing.

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While an application is blocked

The blocked application stays stopped. Everything else in the workspace keeps running, but as the workspace owner you cannot:
  • create a new workspace,
  • start a free trial,
  • create a free resource,
  • hand the workspace over to another account.
These limits apply as long as the application is blocked or the workspace is suspended. Workspaces you only belong to as a member are not affected.

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Suspension

Seven days after the block, a workspace with an application that is still blocked is suspended. We can also suspend a workspace for abuse directly; the same rules then apply.
  • Everything is stopped: every application, database and service in the workspace. The blocked application is kept, so it can be restored if your appeal is upheld.
  • Your subscription ends with the paid period. It does not renew, and a free trial ends without being charged. It cannot be resumed while the suspension lasts, and paying an invoice does not lift a suspension for abuse.
  • Your other workspaces keep running.

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Deletion

Seven days after the suspension, everything in the workspace is deleted: resources with their applications, databases and services, static sites, buckets and private networks. Private networks are removed step by step, so they can take a few more minutes to disappear. The workspace itself stays suspended. Deleted data cannot be recovered, and unused subscription time is not refunded — see Refunds.
On an Enterprise plan the workspace is suspended in the same way, but its subscription and its contents are handled under your agreement rather than deleted.

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Appealing

If you believe the block is a mistake, reply to the block email, contact support@miget.com, or reach us on Discord. Do it before the deletion date in the suspension email. If the appeal is upheld:
  • We lift the suspension once no application in the workspace is still blocked.
  • Nothing is deleted.
  • Applications are not started automatically. Start them again from the dashboard.
  • A subscription that was set to end is not resumed automatically. Contact us about it when you appeal.